Our Sevices
Learn More About Our Services
We provide comprehensive care and support to patients and their families, ensuring comfort, dignity, and quality of life through challenging times.
Our services
Hospice At Home
Programme
Pain Management
Medication Review and Management
Symptom Control
Dedicated Support
Caregiver Guidance and Training
Coordination of Care
Requesting This Service
This service is available for anyone who lives in Penang. Referrals can be made by:
- Healthcare professionals
- Hospitals
- Families
- Friends
- Self
A referral form is strongly recommended as it allows us to get a better understanding of the patient’s current condition. Download the referral form here.
Coverage Area
Our dedicated team of palliative care professionals provides compassionate support to patients across both Penang island and the mainland.
With strategically located offices in both areas, we ensure convenient access for equipment rentals and walk-in consultations
FAQ
Frequently Asked
Questions
At Penang Hospice Society, we understand that palliative care services can be overwhelming and confusing. Below, we answer some of the most common inquiries to help you better understand what we do and how we can assist you and your loved ones.
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Palliative care is an approach that improves the quality of life of patients who are facing problems associated with advanced life-limiting illnesses. Palliative care uses a multi-disciplinary team approach to support patients and their caregivers. It prevents and relieves suffering through the early identification, correct assessment and treatment of pain and other physical, psychosocial or spiritual concerns.
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Palliative care is required for a wide range of diseases. The majority of adults in need of palliative care have chronic diseases such as:
1. Cardiovascular diseases
2. Cancer
3. Parkinson’s disease
4. Other serious illnesses
Please reach out to our team to learn if palliative care is right for you.
Our Hospice at Home Programme is free of charge for the public. Additionally, we provide medical equipment loans for free*.
*Equipment is subject to availability and eligibility criteria. We do charge a refundable deposit for equipment loans. Please contact us for more information.
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We accept referrals from medical institutions, healthcare professionals, friends, and families. Please fill out our referral form and email it to clinical@penanghospice.org.my.
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Being a charitable NGO, we rely heavily on the public’s support through donations. Your contribution keeps our organisation and services running to help more individuals and families in need.
To learn more about giving back to our organisation and patients, please click here.
How Many Have We Helped?
At any one time, we have about 220 active patients under our care.
Patient's Stories
When Mr Lee re-entered our Hospice at Home Programme in July 2023, he saw a familiar face. His assigned nurse was one of the attending nurses during his stem cell transplant in the hospital many years ago. “It was fate for us to meet again. She is extremely resourceful. She arranged for any medical equipment I needed and did so much research on our behalf. Being able to rely on her provided us with a sense of relief.”
Mr and Mrs Lee have both donated to other patients in Penang Hospice Society. “We’ve received so much help, and it’s important that we give back.”
“I was quite confused about my diagnosis and I was experiencing a lot of discomfort at the time,” Pn Aishah recalls. In March 2018, she underwent a nephrectomy, removing her left kidney. Unfortunately, new symptoms soon developed and she was still suffering from extreme back pain even after radiotherapy in 2019.
“I felt relieved when the nurse first came to visit. Knowing that I could discuss my condition and clarify any questions I had, put my mind at ease”. Pn Aishah shares that her assigned nurse from the Penang Hospice Society was instrumental in helping her cope with all the information she was receiving. She was provided with educational support about medications and their potential side effects, which helped prepare her for the journey ahead.”